Refund And Return

Returns & Exchanges
Valley Side JDM Engine is committed to providing high-quality JDM engines and parts. If you are not completely satisfied with your purchase, you may return or exchange it under the following conditions:

  1. Return Eligibility:
    • Items must be returned within 90 days of the original purchase date.
    • Products must be unused, uninstalled, and in the same condition as received.
    • All returns must include original packaging, paperwork, and accessories.
    • Custom orders, electrical components, and special-order items are non-returnable.
  2. Return Process:
    • Contact our customer service team at [contact@valleysidejdmengines.com] to initiate a return.
    • Provide proof of purchase (order number, receipt, or invoice).
    • A Return Merchandise Authorization (RMA) number must be issued before returning any item.
    • Customers are responsible for return shipping costs unless the return is due to an error on our part.
  3. Refunds:
    • Once the returned item is received and inspected, refunds will be processed within 7-10 business days.
    • Refunds will be issued to the original payment method.
    • Shipping and handling charges are non-refundable.
    • A 20% restocking fee may apply for non-defective items returned.

Warranty & Exchanges
All JDM engines and transmissions come with a standard warranty as specified at the time of purchase. If a defective or incorrect item is received, we will offer an exchange under the following terms:

  1. Warranty Claims:
    • Customers must report any defects or issues within 90 days of receiving the item.
    • Warranty covers internal engine parts but does not cover labor, installation, or associated costs.
    • Modifications or improper installation void the warranty.
  2. Exchange Policy:
    • Exchanges are subject to product availability.
    • Customers must return the defective product before a replacement is shipped.
    • If an exchange is not possible, store credit or a refund may be issued at our discretion.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost.

Contact Information
For any return or refund inquiries, please contact us at:

  • Phone: [ +1 678-744-6389]
  • Email: [contact@valleysidejdmengines.com]
  • Address: [116 E Milwaukee Ave, Storm Lake, 50588]

By purchasing from Valley Side JDM Engine, you agree to the terms and conditions outlined in this policy.